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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erica Varela

Erica Varela

August 6, 2025

5  out of  5
rating by Erica Varela
"Love my State Farm, Jeremiah always takes care of me and my family !!"
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Deanne Thornton

August 1, 2025

5  out of  5
rating by Deanne Thornton
"Jeremiah was very helpful and quick to take care of things"
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Jocyln Carrasco

July 29, 2025

5  out of  5
rating by Jocyln Carrasco
"Great customer service, there always willing to help you with any question!"
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Jamie Brown

July 25, 2025

5  out of  5
rating by Jamie Brown
"I had the pleasure of working with Evelyn this week, and she was helpful from the first conversation to me signing all my policy documents today. She is very knowledgeable in her field and very pleasant! I am pleased to be back with State Farm 100%!"
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John Gamboa

July 25, 2025

5  out of  5
rating by John Gamboa
"My wife and I truly enjoy our insurance relationship with the Brooks Agency. Whatever issue we bring in to the office they always treat us with respect and usually have cookies how can we g wrong"
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Laurel Short

July 24, 2025

5  out of  5
rating by Laurel Short
"We have had the pleasure of Shannon Brooks State Farm for the past 12 years. We are happy with the service we receive from them. They recognize my voice most of the time. Thank you for all you have done for us."
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Jacob Bingham

July 24, 2025

5  out of  5
rating by Jacob Bingham
"Jeremiah with Shannon Brooks has taken such wonderful care of me and my family! We are so thankful for the attention to detail this company has given us. My grandparents worked in insurance for over 40 years and Shannon Brooks team holds the same standard of care they did for their clients. Thank you for all you do!!"
We responded:
"Wow that’s a huge compliment! Thank you Jacob Sb"
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Marsha Eskew

July 24, 2025

5  out of  5
rating by Marsha Eskew
"I always have a great experience with Shannon Brooks’ office! Extremely helpful and professional."
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Isela Villalobos

July 24, 2025

5  out of  5
rating by Isela Villalobos
"Excelente Atención y Servicio."
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Gage Williams

July 24, 2025

5  out of  5
rating by Gage Williams
"I have had beyond amazing experiences with Shannon brooks State Farm. They are extremely helpful and courteous, any time I call or have questions I’m always met with great and friendly customer service. They always go the extra mile to make sure your taken care of and have what you need to make insurance understandable and comprehensive. I could not recommend Shannon more, I’ve never had good experiences with insurance company’s till I started using Shannon. 10 out of 10 would do business with them any time."
We responded:
"Thank you Gage I am unworthy of such kindness "
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Brad Stout

July 10, 2025

5  out of  5
rating by Brad Stout
"Our family has had the pleasure of being insured by Shannon Brooks State Farm agency many years. The staff is very informative and communicates very well. I highly recommend their services."
We responded:
"Thank you BRAD! "
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Sonia Frausto

June 20, 2025

1  out of  5
rating by Sonia Frausto
"Horrible experience, had this specific branch for 20+years, the last couple of years, they have cost me money with their mistakes, no accountability !!Jermiah, was no help ignored my calls, and told me on one call , what did I expect him to do?? His job!!! That would be helpful ,they pass the buck, I knew everything about office workers, one didn't know anything he just got back from vacation, another didn't do anything with my policy. Finally talked to Shannon Brooks, after I canceled, because they didn't cancel , when I requested it. I had to pay overdraft fees, and over and over again was told, from Shannon , what a great customer I have been?? Of course I was, I paid every month. And when they needed to fix the problem they caused, all of the sudden it's out of the branches hands?? I take responsibility for not canceling the first time Jermiah messed up on my policy!!"
We responded:
"Thank you Sonia for your business I would love to meet with you anytime and so glad you were refunded "
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Madelene Washington

March 27, 2025

5  out of  5
rating by Madelene Washington
"Always on time answering any questions that I may have doing anything that I may need them to do they are awesome"
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Lynn Meeks

March 19, 2025

5  out of  5
rating by Lynn Meeks
"Sidney was very professional and made switching insurance a breeze. All of the staff were very pleasant."
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Rose Correll

February 12, 2025

5  out of  5
rating by Rose Correll
"Jeremiah is the best agent to work with he is always the sweetest and kindest man to work with and he is on top of everything and he knows what he's doing at all times and very professional"
We responded:
"Thank you ROSE!!! You are a golden client for us!!!"
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Chris Anderson

February 12, 2025

5  out of  5
rating by Chris Anderson
"Everyone we have ever dealt with has been so courteous and professional. Would recommend team Brooks for any insurance needs."
We responded:
"Chris Thank you for the great review!!!! Kudos to our team!!! Shannon "
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mark Jones

January 24, 2025

5  out of  5
rating by mark Jones
"Super friendly knowledgeable answered all my questions completely made me feel like a valued customer when customer service is hard to come by these days thanks, Jeremiah"
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Bryan Bateman

January 16, 2025

5  out of  5
rating by Bryan Bateman
"Professional and easy to work with. Great people!"
We responded:
"Blessings to you Bryan!"
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Sierra Winther

January 7, 2025

5  out of  5
rating by Sierra Winther
"They have been absolutely amazing at explaining everything to me and was able to get my insurance cheaper through them than other insurance companies for my life, house, and car insurance. Everyone who works there have been delightful to go in and talk to about what is happening and answering questions without me feeling bad about not knowing."
We responded:
"Thank you Sierra!!! How bout that!!!"
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Osiel Valles

January 3, 2025

5  out of  5
rating by Osiel Valles
"I had a great experience with Shannon Brooks State Farm after my car was totaled. Sydni was incredibly helpful and informative throughout the entire process. She guided me every step of the way, making a stressful situation much easier to manage. I appreciated her clear communication and prompt responses to all my questions. I would highly recommend using Shannon Brooks State Farm for their excellent customer service."
We responded:
"Wow! Thank you Osiel! Sydni is great!"
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John Velky

December 31, 2024

5  out of  5
rating by John Velky
"Caring and supportive staff. Shannon is especially helpful resolving questions and providing follow up when needed."
We responded:
"Thank you John!!!"
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Lee Rodriguez

December 18, 2024

5  out of  5
rating by Lee Rodriguez
"I have both car and life insurance through State Farm, all thanks to Jeremiah. He took the time to explain everything in detail and find the best options for me and my family, very friendly and outgoing. Definitely recommend!"
We responded:
"Thanks Lee! Being raised by life long missionary parents, I agree Jeremiah has a double dose of serving and caring! Thanks, Shannon "
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Amanda Shaw

December 17, 2024

5  out of  5
rating by Amanda Shaw
"Worked with Jerry on our life insurance and he was an incredible help to our family. Very good at answering all of our questions and helping us to understand our policy. Would highly recommend!"
We responded:
"Thank you Amanda !!!"
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Jayden Holt

November 19, 2024

5  out of  5
rating by Jayden Holt
"Jeremiah Bowels is an amazing agent he is so kind and helped me so much when setting up my plans!!"
We responded:
"Thank you Jayden! He is a keeper for sure "
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Lisa Cross

November 18, 2024

5  out of  5
rating by Lisa Cross
"Very helpful, curitious, professional employees."
We responded:
"Thank you LISA!!! Loving Life!"