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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynn Meeks

March 19, 2025

5  out of  5
rating by Lynn Meeks
"Sidney was very professional and made switching insurance a breeze. All of the staff were very pleasant."
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Rose Correll

February 12, 2025

5  out of  5
rating by Rose Correll
"Jeremiah is the best agent to work with he is always the sweetest and kindest man to work with and he is on top of everything and he knows what he's doing at all times and very professional"
We responded:
"Thank you ROSE!!! You are a golden client for us!!!"
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Chris Anderson

February 12, 2025

5  out of  5
rating by Chris Anderson
"Everyone we have ever dealt with has been so courteous and professional. Would recommend team Brooks for any insurance needs."
We responded:
"Chris Thank you for the great review!!!! Kudos to our team!!! Shannon "
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mark Jones

January 24, 2025

5  out of  5
rating by mark Jones
"Super friendly knowledgeable answered all my questions completely made me feel like a valued customer when customer service is hard to come by these days thanks, Jeremiah"
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Bryan Bateman

January 16, 2025

5  out of  5
rating by Bryan Bateman
"Professional and easy to work with. Great people!"
We responded:
"Blessings to you Bryan!"
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Sierra Winther

January 7, 2025

5  out of  5
rating by Sierra Winther
"They have been absolutely amazing at explaining everything to me and was able to get my insurance cheaper through them than other insurance companies for my life, house, and car insurance. Everyone who works there have been delightful to go in and talk to about what is happening and answering questions without me feeling bad about not knowing."
We responded:
"Thank you Sierra!!! How bout that!!!"
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Osiel Valles

January 3, 2025

5  out of  5
rating by Osiel Valles
"I had a great experience with Shannon Brooks State Farm after my car was totaled. Sydni was incredibly helpful and informative throughout the entire process. She guided me every step of the way, making a stressful situation much easier to manage. I appreciated her clear communication and prompt responses to all my questions. I would highly recommend using Shannon Brooks State Farm for their excellent customer service."
We responded:
"Wow! Thank you Osiel! Sydni is great!"
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John Velky

December 31, 2024

5  out of  5
rating by John Velky
"Caring and supportive staff. Shannon is especially helpful resolving questions and providing follow up when needed."
We responded:
"Thank you John!!!"
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Lee Rodriguez

December 18, 2024

5  out of  5
rating by Lee Rodriguez
"I have both car and life insurance through State Farm, all thanks to Jeremiah. He took the time to explain everything in detail and find the best options for me and my family, very friendly and outgoing. Definitely recommend!"
We responded:
"Thanks Lee! Being raised by life long missionary parents, I agree Jeremiah has a double dose of serving and caring! Thanks, Shannon "
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Amanda Shaw

December 17, 2024

5  out of  5
rating by Amanda Shaw
"Worked with Jerry on our life insurance and he was an incredible help to our family. Very good at answering all of our questions and helping us to understand our policy. Would highly recommend!"
We responded:
"Thank you Amanda !!!"
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Jayden Holt

November 19, 2024

5  out of  5
rating by Jayden Holt
"Jeremiah Bowels is an amazing agent he is so kind and helped me so much when setting up my plans!!"
We responded:
"Thank you Jayden! He is a keeper for sure "
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Lisa Cross

November 18, 2024

5  out of  5
rating by Lisa Cross
"Very helpful, curitious, professional employees."
We responded:
"Thank you LISA!!! Loving Life!"
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Linlena Boulom

October 15, 2024

5  out of  5
rating by Linlena Boulom
"Thank you Sydni at State Farm for diligently handling my insurance needs! Great customer service. Sydni was very patient with me and so kind. She made it easy to understand my coverages and cost. And followed up with a text on items I needed to gather. Nicely done!"
We responded:
"Linlena!!! Wow! Thank you! "
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Sarah

July 9, 2024

5  out of  5
rating by Sarah
"I love State Farm Insurance! We had a car fire a few months ago & they were there for us! They are friendly & helpful! Excellent service!"
We responded:
"Sarah, thank you so much for the kind words!! Please come by the office anytime for cookies and coffee!"
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Blain McCubbin

May 29, 2024

5  out of  5
rating by Blain McCubbin
"Fantastic firm as well as the agents. Very helpful and informative with all of my questions and concerns. The people are very friendly and well educated."
We responded:
"Thank you Blain, you are golden!!!"
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Shaun Lakey

May 29, 2024

5  out of  5
rating by Shaun Lakey
"I've been using Shannon Brooks for my home and auto insurance and I'm thoroughly impressed. Very responsive service and a very smooth claims process. I couldn't recommend them more!"
We responded:
"You are the best Shaun, Thank you!!"
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Kate McKinney

May 29, 2024

5  out of  5
rating by Kate McKinney
"We’ve had an amazing experience working with Shannon Brooks State Farm! 🌟 Big shoutout to Sydni for her exceptional support and responsiveness. We highly recommend their top-notch service!"
We responded:
"Kate, thank you for the kind words!! "
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Hailey Castillo

May 29, 2024

5  out of  5
rating by Hailey Castillo
"Shannon Brooks State Farm has been so great to work with! Sydni has been so helpful and is always there to answer any questions I have. I would always recommend them!"
We responded:
"WOW! Hailey you are Golden! Thank you so much for doing business with us! - Shannon "
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Joseph Nguyen

May 29, 2024

5  out of  5
rating by Joseph Nguyen
"Amazing service! Would recommend coming here for quick and easy help! Thank you so much!"
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Jordan Jewett

April 30, 2024

5  out of  5
rating by Jordan Jewett
"I have only had them for about a month so far they are very nice and kind also shout out to Sydni for helping and my girlfriend for saving a ton in full coverage!!!"
We responded:
"Thank you for the kind words Jordan!"
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Than Tway

April 29, 2024

5  out of  5
rating by Than Tway
"Everyone is so friendly and willing to help. We have difficulty to understand the case sometimes, but when we go for help, they will do it and explain it much easier to understand. I am happy to do insurance with Statefarm."
We responded:
"Thank you so much Than, please come by any time for some coffee and cookies!"
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Sam Bam

April 9, 2024

5  out of  5
rating by Sam Bam
"Shannon Brooks State Farm is an amazing branch with elite agents. Each providing excellent customer service and ensuring all needs are met. Definitely recommend!"
We responded:
"Sam! Wow! Thank you Shannon and Team "
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mike abdoo

April 1, 2024

5  out of  5
rating by mike abdoo
"Outstanding service from the agency to claims office, referred to third party for specific type claim. All parties communicated promptly and clearly with the claim being completed and paid in 10 days! Best claims experience I have ever experienced! Great job , thanks!"
We responded:
"Thank you Mike!!! Giving it our best!!!"
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SPEERCREEK CATTLE CO.

March 28, 2024

5  out of  5
rating by SPEERCREEK CATTLE CO.
"Great Service! Amazed with the friendliness and helpfulness of the people in the office! Would recommend"
We responded:
"Thank you Speercreek Cattle co!!!!"
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Britney Steen

March 8, 2024

5  out of  5
rating by Britney Steen
"Very professional and courteous"
We responded:
"Thank you Britney! Come by for cookies anytime OR I can drop them by your place!!!! Sb "