
State Farm® Insurance Agent Shannon Brooks
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erica Varela
August 6, 2025
"Love my State Farm, Jeremiah always takes care of me and my family !!"
Deanne Thornton
August 1, 2025
"Jeremiah was very helpful and quick to take care of things"
Jocyln Carrasco
July 29, 2025
"Great customer service, there always willing to help you with any question!"
Jamie Brown
July 25, 2025
"I had the pleasure of working with Evelyn this week, and she was helpful from the first conversation to me signing all my policy documents today. She is very knowledgeable in her field and very pleasant! I am pleased to be back with State Farm 100%!"
John Gamboa
July 25, 2025
"My wife and I truly enjoy our insurance relationship with the Brooks Agency. Whatever issue we bring in to the office they always treat us with respect and usually have cookies how can we g wrong"
Laurel Short
July 24, 2025
"We have had the pleasure of Shannon Brooks State Farm for the past 12 years. We are happy with the service we receive from them. They recognize my voice most of the time. Thank you for all you have done for us."
Jacob Bingham
July 24, 2025
"Jeremiah with Shannon Brooks has taken such wonderful care of me and my family! We are so thankful for the attention to detail this company has given us. My grandparents worked in insurance for over 40 years and Shannon Brooks team holds the same standard of care they did for their clients. Thank you for all you do!!"
"Wow that’s a huge compliment! Thank you Jacob Sb"
Marsha Eskew
July 24, 2025
"I always have a great experience with Shannon Brooks’ office! Extremely helpful and professional."
Isela Villalobos
July 24, 2025
"Excelente Atención y Servicio."
Gage Williams
July 24, 2025
"I have had beyond amazing experiences with Shannon brooks State Farm. They are extremely helpful and courteous, any time I call or have questions I’m always met with great and friendly customer service. They always go the extra mile to make sure your taken care of and have what you need to make insurance understandable and comprehensive. I could not recommend Shannon more, I’ve never had good experiences with insurance company’s till I started using Shannon. 10 out of 10 would do business with them any time."
"Thank you Gage I am unworthy of such kindness "
Brad Stout
July 10, 2025
"Our family has had the pleasure of being insured by Shannon Brooks State Farm agency many years. The staff is very informative and communicates very well. I highly recommend their services."
"Thank you BRAD! "
Sonia Frausto
June 20, 2025
"Horrible experience, had this specific branch for 20+years, the last couple of years, they have cost me money with their mistakes, no accountability !!Jermiah, was no help ignored my calls, and told me on one call , what did I expect him to do?? His job!!! That would be helpful ,they pass the buck, I knew everything about office workers, one didn't know anything he just got back from vacation, another didn't do anything with my policy. Finally talked to Shannon Brooks, after I canceled, because they didn't cancel , when I requested it. I had to pay overdraft fees, and over and over again was told, from Shannon , what a great customer I have been?? Of course I was, I paid every month. And when they needed to fix the problem they caused, all of the sudden it's out of the branches hands?? I take responsibility for not canceling the first time Jermiah messed up on my policy!!"
"Thank you Sonia for your business I would love to meet with you anytime and so glad you were refunded "
Madelene Washington
March 27, 2025
"Always on time answering any questions that I may have doing anything that I may need them to do they are awesome"
Lynn Meeks
March 19, 2025
"Sidney was very professional and made switching insurance a breeze. All of the staff were very pleasant."
Rose Correll
February 12, 2025
"Jeremiah is the best agent to work with he is always the sweetest and kindest man to work with and he is on top of everything and he knows what he's doing at all times and very professional"
"Thank you ROSE!!! You are a golden client for us!!!"
Chris Anderson
February 12, 2025
"Everyone we have ever dealt with has been so courteous and professional. Would recommend team Brooks for any insurance needs."
"Chris Thank you for the great review!!!! Kudos to our team!!! Shannon "
mark Jones
January 24, 2025
"Super friendly knowledgeable answered all my questions completely made me feel like a valued customer when customer service is hard to come by these days thanks, Jeremiah"
Bryan Bateman
January 16, 2025
"Professional and easy to work with. Great people!"
"Blessings to you Bryan!"
Sierra Winther
January 7, 2025
"They have been absolutely amazing at explaining everything to me and was able to get my insurance cheaper through them than other insurance companies for my life, house, and car insurance. Everyone who works there have been delightful to go in and talk to about what is happening and answering questions without me feeling bad about not knowing."
"Thank you Sierra!!! How bout that!!!"
Osiel Valles
January 3, 2025
"I had a great experience with Shannon Brooks State Farm after my car was totaled. Sydni was incredibly helpful and informative throughout the entire process. She guided me every step of the way, making a stressful situation much easier to manage. I appreciated her clear communication and prompt responses to all my questions. I would highly recommend using Shannon Brooks State Farm for their excellent customer service."
"Wow! Thank you Osiel! Sydni is great!"
John Velky
December 31, 2024
"Caring and supportive staff. Shannon is especially helpful resolving questions and providing follow up when needed."
"Thank you John!!!"
Lee Rodriguez
December 18, 2024
"I have both car and life insurance through State Farm, all thanks to Jeremiah. He took the time to explain everything in detail and find the best options for me and my family, very friendly and outgoing. Definitely recommend!"
"Thanks Lee! Being raised by life long missionary parents, I agree Jeremiah has a double dose of serving and caring! Thanks, Shannon "
Amanda Shaw
December 17, 2024
"Worked with Jerry on our life insurance and he was an incredible help to our family. Very good at answering all of our questions and helping us to understand our policy. Would highly recommend!"
"Thank you Amanda !!!"
Jayden Holt
November 19, 2024
"Jeremiah Bowels is an amazing agent he is so kind and helped me so much when setting up my plans!!"
"Thank you Jayden! He is a keeper for sure "
Lisa Cross
November 18, 2024
"Very helpful, curitious, professional employees."
"Thank you LISA!!! Loving Life!"